Privacy & Security

bq111 Privacy Policy —
Your Data Is Safe With Us

Find out exactly how your personal information is collected, used, and kept secure — all clearly explained here.

Last Updated: January 2026 Applicable: Bangladesh Language: Bengali
Last Revised: January 2026

1 Introduction

Bq111 takes your privacy seriously. This Privacy Policy ("Policy") explains what information we collect when you use the bq111 platform, how that information is used, and what rights you have.

By registering on or using bq111, you agree to this Privacy Policy. Please read it carefully before using the platform. If you have any questions, feel free to reach out to our support team.

This Privacy Policy applies solely to the bq111 website and app. For the privacy practices of any third-party websites or services, please refer to their respective policies.

2 What Information We Collect

Certain information needs to be collected to operate the bq111 platform smoothly and deliver the best gaming experience. We only collect data that is genuinely necessary to provide our services.

Personal identification information

  • Full name and date of birth (for age verification)
  • Mobile number and email address
  • National ID or passport number (as part of the KYC process)
  • Current address and district

Financial Information

  • Mobile banking number (bKash, Nagad, Rocket)
  • Deposit and withdrawal history
  • Transaction reference number

Automatically Collected Information

  • IP Address & Device Type
  • Browser and operating system information
  • Time spent on the platform and games played
  • Cookies & Session Data

We never store your full payment card number. All payment transactions are processed through secure third-party gateways.

3 How your information is used

Bq111 uses collected data only for limited, specific purposes. We do not carry out any unnecessary activities with your information.

Purpose Description
Account Management For registration, login, and profile updates
Payment processing To process deposits and withdrawals
KYC Verification To verify identity and age
Customer Support To assist with complaints and dispute resolution
Fraud prevention To detect and block suspicious activity
Personalized offers To show you bonuses and promotions tailored to your preferences
Legal Obligations To meet regulatory requirements

4 Cookie Policy

Bq111 uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

Types of Cookies We Use

  • Essential Cookies: For login sessions and security — the platform cannot function without these.
  • Performance cookies: To monitor website speed and performance.
  • Functionality cookies: To remember your language preferences and settings.
  • Analytics cookies: To analyze user behavior and improve the platform.

You can manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain platform features.

Bq111 does not use third-party advertising cookies. Your browsing data is never sold to advertisers.

5 Data sharing policy

Bq111 does not sell your personal information to third parties. However, limited data sharing may be necessary in certain specific circumstances.

When Information May Be Shared

  • Payment providers: The necessary information is shared with bKash, Nagad, or Rocket to process transactions.
  • Game Providers: With licensed game providers for the operation of games.
  • Legal Requirements: Under court order or at the request of a regulatory authority.
  • Fraud investigation: With relevant authorities in connection with investigations into money laundering or fraud.

All third parties with whom data is shared comply with international data protection standards and are contractually bound to keep your information confidential.

6 Data protection measures

Bq111 uses industry-leading technology to protect your data. Our security infrastructure is monitored around the clock and updated on a regular basis.

  • For all data transmissions 256-bit SSL/TLS Encryption Is used.
  • Sensitive data in the database AES-256 Encryption is retained.
  • On the server Firewall and intrusion detection System is active.
  • Regular Third-party security audits Is operated.
  • Account Two-Factor Authentication (2FA) Can be enabled.
  • Immediate action on suspicious login attempts Auto Lock is processed.

7 Data retention period

Bq111 does not retain your data longer than necessary. Information is kept while your account remains active. After account closure, certain data may be retained for a specified period to meet legal obligations.

  • Transaction records: Minimum 5 years (in accordance with financial regulatory guidelines)
  • KYC Documents: 3 years after account closure
  • Customer Support Conversations: 2 years
  • Log and access data: 1 year
  • Marketing preferences: Until you withdraw consent

Once the retention period expires, data is securely deleted or anonymized.

8 Your Rights

As a bq111 user, you have important rights over your own data. Contact our support team to exercise any of these rights.

Right of Access

You can find out at any time what information bq111 holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to erasure

You may request the deletion of specific data where there is no legal obligation to retain it.

Right to restrict processing

You may request that your data be restricted from use for specific purposes.

Right to data portability

You may request a copy of your data in a portable format.

Marketing opt-out

You can opt out of promotional messages at any time.

9 Protection of Minors' Data

Bq111 is strictly prohibited for anyone under 18. We never knowingly collect information from minors. If we discover that a minor has created an account using false information, that account will be closed immediately and all associated data will be deleted.

If you believe a minor is using bq111, please notify our support team immediately.

10 Policy updates & contact

Bq111 may update this Privacy Policy from time to time. If significant changes are made, registered users will be notified by email or SMS. The "Last Updated" date at the top of the page will always reflect the latest revision.

Applicable: Bangladesh

For any privacy-related questions or concerns, please reach out to us:

Active 24 hours / 7 days

Why Your Data Is Safe With bq111

6 Core Pillars of Our Privacy Protection

End-to-End Encryption

Every data transmission on bq111 is encrypted with 256-bit SSL. No one can intercept your information in transit.

Strict KYC Verification

Only verified users can carry out transactions, which reduces the risk of fraud.

Secure data storage

All data is stored in internationally certified secure data centers and backed up on a regular basis.

Your data is never sold

Bq111 never sells your personal information to advertisers or third parties.

Regular security audits

Independent cybersecurity experts regularly audit our systems and identify vulnerabilities.

In Your Control

View, update, or request deletion of your data at any time — entirely on your terms.

11 FAQ

No, bq111 never sells your data. Only limited information may be shared for payment processing, legal obligations, or fraud investigations.

Yes, you can request deletion of any data that falls outside our legal obligations. Contact our support team and we will take action within 30 business days.

Yes. Full card numbers and payment details are never stored on our servers. All transactions are processed through SSL-encrypted payment gateways.

You can update your notification preferences in your account settings. Alternatively, contact our support team and they can turn them off for you.

Most data will be deleted after account closure. However, financial and transaction records may be retained for up to 5 years as required by law.

Play in a trusted environment

Join bq111 with complete confidence that your data is secure. Hundreds of thousands of Bangladeshi players trust us.

Your Data, Our Responsibility

Bq111 never sells your data. Our privacy policy is built in accordance with international data protection standards.

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